Wainned (referred to here as "we", "our", or "us") is an online retailer. If we use the term "our Group", this means us and our ultimate holding company. The term "our online services" refers to Wainned, our mobile and tablet applications. The term "our services" refers to our online services and any of our other products and services. If you use any of our services, we will refer to you using the terms "user", "visitor", "you", "your", and "yours" in this policy.

What personal data do we collect

We collect and process only the data that is required to allow us to provide our services to you. We collect the following data when you browse or shop at this site. We process the personal data required to complete and despatch your purchase, including your name, billing address, delivery address, payment details, mobile number, telephone number, and email address. If you register for a Wainned account, we collect your name, email address, password, country, and additional data regarding your favorite designers and your marketing preferences. When you contact our customer team, we may collect additional data to help us resolve any queries relating to your order, delivery, payments, marketing, the website, or any other queries.

How do we use the personal data we collect

We collect and process your personal data for the following purposes: When you purchase a product from this site, we ask you for the personal data necessary to allow us to fulfill our contract with you including taking payment, any related anti-fraud checks if you choose to pay by credit/debit card, billing, shipping, and delivery of the product and possible handling of the return. When you visit this site, we will use some data about your use of the website to help us improve the website and our promotion of the website. We analyze contact data, purchase history, web browsing data, and lifestyle data to tailor our marketing communications, website presentation, and internet advertising to meet your preferences. When you contact our customer team, we will use the personal data you provide and that we have collected to respond to your requests for help or information.

Who will process your data

Your personal data will be processed by the internal staff of Wainned who have been specifically trained and authorized for this processing. And you may rest assured that as a customer-centered group, we will not sell, distribute or leak customer information to third parties. SSL certificate ensures the security of users' transport and payment data.

How long do we keep your data

We keep your personal data for a limited period of time in line with our data retention policy. The specific retention period will vary according to the reason for processing your personal data. After this period, your data will be permanently erased or otherwise irreversibly rendered anonymous.

Security

We protect your personal data with specific technical and organizational security measures aimed at preventing your personal data from being used illegitimately or fraudulently. In particular, we use security measures that guarantee: the pseudonymization or encryption of your data; the confidentiality, integrity, and availability of your data as well as the resilience of the systems and services that process them; the ability to restore data in the event of a data breach. Furthermore, Wainned undertakes to test, verify and regularly evaluate the effectiveness of technical and organizational measures in order to guarantee continuous improvement in the safety of processing.